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Citrix Receiver for Windows 4. See Support for the unified Citrix Receiver experience. To access Citrix Receiver for Web sites from both internal network connections and through Citrix Gateway, use latest version of the following browsers:.
Additionally, specific versions of Citrix Gateway are required to enable connections from outside the corporate network. For more information, see Infrastructure requirements. The following operating systems and web browsers are recommended for users to access desktops and applications using Receiver for HTML5 running on Receiver for Web sites. Both internal network connections and connections through NetScaler Gateway are supported. However, for connections from the internal network, Receiver for HTML5 only enables access to resources provided by specific products.
Additionally, specific versions of NetScaler Gateway are required to enable connections from outside the corporate network. The following Citrix Receiver, operating system, and web browser combinations are recommended for users to access Desktop Appliance sites from the internal network. Connections through NetScaler Gateway are not supported. In addition, you can use the older client that does not support other access methods - Citrix Receiver for Linux Citrix tests for compatibility with the U.
Government Dept. ZKA Class 1 contact card readers require that users insert their smart cards into the reader. Other types of smart card readers, including Class 2 readers which have keypads for entering PINs , contactless readers, and virtual smart cards based on Trusted Platform Module TPM chips, are not supported.
As a minimum requirement, smart cards and card readers must be supported by the operating system and have received Windows Hardware Certification. On all other Windows devices, Citrix Receiver for Windows 4. The following versions of NetScaler Gateway can be used to provide access to StoreFront for users on public networks authenticating with smart cards.
The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation. The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions. View PDF. This content has been machine translated dynamically.
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Translation failed! System requirements November 4, Contributed by: C. The official version of this content is in English.
Some of the Citrix documentation content is machine translated for your convenience only. It also detects when you attach or detach a keyboard or mouse during the session. This feature is enabled by default on the VDA. To disable the feature, modify the Tablet mode toggle policy using Citrix Studio. Desktop mode offers the traditional user interface where you interact in the same manner as a PC with a keyboard and mouse.
Browser content redirection prevents the rendering of webpages in the allow list on the VDA side. You can specify that webpages be redirected to the VDA side and not redirected on the client side by using a block list. Browser content redirection supports the Google Chrome browser in addition to the Internet Explorer browser. Browser content redirection redirects the contents of a web browser to a client device, and creates a corresponding browser embedded within the Citrix Workspace app.
This feature offloads network usage, page processing, and graphics appearing at the endpoint. For more information, see Browser content redirection.
Citrix Workspace app is instrumented to securely transmit logs to Citrix Analytics. The logs are analyzed and stored on Citrix Analytics servers when enabled. For more information about Citrix Analytics, see Citrix Analytics. With this release, Citrix Workspace app is instrumented to securely transmit the public IP address of the most recent network hop to Citrix Analytics Service. This data is collected per session launch.
It helps the Citrix Analytics Service to analyze whether poor performance issues are tied to specific geographic areas. However, you can disable this option on the Citrix Workspace app using the Registry editor.
Citrix Workspace app is instrumented to securely transmit data to Citrix Analytics Service from ICA sessions that you launch from a browser. The relative mouse feature determines how far the mouse has moved since the last frame within a window or screen. The relative mouse uses the pixel delta between the mouse movements. When you change, for example, the direction of the camera using mouse controls, the feature is efficient.
Relative mouse support provides an option to interpret the mouse position in a relative rather than an absolute manner. The interpretation is required for applications that demand relative mouse input rather than absolute. You can configure the feature both on a per-user and a per-session basis, which gives more granular control on the feature availability. Configuring the feature using the Registry Editor or the default. To configure the feature, set the following registry keys as applicable and then restart the session for the changes to take effect:.
To validate if the policy is set and hardware acceleration is used for an active ICA session, check the following registry entries:.
If the value is 1, that means CPU-based decoding is being used. Citrix Workspace app supports multiple client-side microphone inputs. You can use locally installed microphones for:. Citrix Workspace app users can select whether to use microphones attached to their device using Connection Center. Each monitor in a multiple monitor configuration has its own resolution designed by its manufacturer. Monitors can have different resolutions and orientations during sessions.
Full screen mode, with multiple monitors shown inside the session; applications snap to monitors as they would locally. Citrix Virtual Apps and Desktops and Citrix DaaS: To display the Desktop Viewer window across any rectangular subset of monitors, resize the window across any part of those monitors and click Maximize.
Windowed mode, with one single monitor image for the session, applications do not snap to individual monitors. Multiple virtual desktops can be displayed on one device provided the monitor arrangement is rectangular. If the primary monitor on the device is used by the virtual apps and desktops session, it becomes the primary monitor in the session. Otherwise, the numerically lowest monitor in the session becomes the primary monitor. Check if the setting is large enough in kilobytes to provide sufficient graphic memory.
To enable touch-enabled access to virtual applications and desktops from Windows tablets, Citrix Workspace app automatically displays the on-screen keyboard when:. You can configure combinations of keys that Citrix Workspace app interprets as having special functionality.
When the keyboard shortcuts policy is enabled, you can specify Citrix Hotkey mappings, behavior of Windows hotkeys, and keyboard layout for sessions. Citrix Workspace app supports bit high color icons. To provide for seamless applications, it automatically selects the color depth for:. The possible color depths for icons are 4, 8, 16, 24, and 32 bits-per-pixel. The user can select a lower color depth for icons if the network connection is slow. The start menu integration and desktop shortcut only feature lets you bring published application shortcuts into the Windows Start menu and onto the desktop.
Users do not have to subscribe to applications from the Citrix Workspace user interface. Start menu integration and desktop shortcut management provide a seamless desktop experience for groups of users. Also for users who need access to a core set of applications in a consistent way.
The flag is called SelfServiceMode and is set to True by default. Instead, you can access subscribed apps from the Start menu and desktop shortcuts that is referred as shortcut-only mode. Users and administrators can use several registry settings to customize the way shortcuts are set up.
Windows 10 does not allow the creation of nested folders within the Start menu. Applications are displayed individually or under the root folder. But, not within the Category sub folders that are defined with Citrix Virtual Apps. Workspace control lets applications follow users as they move between devices. For example, workspace control enables clinicians in hospitals to move from workstation to workstation without having to restart their applications on each device.
For Citrix Workspace app, you manage workspace control on client devices by modifying the registry. Workspace control can also be done for domain-joined client devices using Group Policy. The published desktop can change the behavior of the Citrix Workspace app. Modify the following key from the default value of 3 to zero. Different enterprises might have different corporate needs. Your requirements for the way users access virtual desktops might vary from user to user and as your corporate needs evolve.
The user experience of connecting to virtual desktops and the extent at which the user can configure the connections depend Citrix Workspace app for Windows setup. Use the desktop viewer when users need to interact with their virtual desktop. In this access scenario, the Desktop Viewer toolbar functionality allows the user to open a virtual desktop in a window and pan and scale that desktop inside their local desktop. Users can set preferences and work on more than one desktop using multiple Citrix Virtual Apps and Desktops and Citrix DaaS connections on the same user device.
Use Citrix Workspace app to change the screen resolution on their virtual desktops. Key presses that activate certain Microsoft accessibility features, for example, Sticky Keys, Filter Keys, and Toggle Keys are normally directed to the local computer.
Hotkey sequences are key combinations designed by Citrix. However, you can use them with published applications, that is, with virtual apps sessions. If the user tries do so, disconnects the existing desktop session. So, Citrix recommends:. A user who logs on locally to a computer that is acting as a virtual desktop, blocks connection to that desktop. Device mapping checks if the desktop devices are mapped consistently within desktop and application sessions. Because local drives are displayed as network drives in desktop sessions, the virtual apps administrator needs to change the drive-mapping policy to include network drives.
You can change the amount of time the status indicator displays when a user is launching a session. When you configure this key, the status indicator might appear and disappear frequently. This behavior is as designed. To suppress the status indicator, do the following:.
Admins can configure the inactivity timeout value to specify the amount of idle time allowed before the users automatically sign out of the Citrix Workspace session. The inactivity timeout value can be set starting from a 1 minute to 1, minutes. As noted above, Citrix collects Workspace app configuration and usage data to improve the quality, functionality, and performance of Workspace App, and to allow Citrix to appropriately allocate resources for product development purposes, as well as to maintain service levels and manage staffing and infrastructure investment.
The data is used and analyzed in aggregated form only. No user or their machine is singled-out and no analysis is performed on specific end users based on the CEIP data. Update your Workspace app if you wish to take advantage of this functionality. Starting with version , both users and administrators can stop sending CEIP data except for the two data elements which can be blocked as specified in the Note below by following the below steps. You can also navigate to the following registry entry as an administrator and set the value as suggested:.
Citrix handles your data according to the terms of your contract with Citrix, and protect it as specified in the Citrix Services Security Exhibit. Citrix Workspace app displays the date, time, and number based on the locale of the browser or endpoint device.
Starting from Citrix Workspace app , you can customize regional date, time, and number formats through Regional Settings. Changes made in these settings are saved for an individual user and applied across all devices. For more information, see Regional Settings. Starting from Version You can either blur or replace the background with a custom image and avoid unexpected distractions by helping the conversation stay focused on the silhouette body and face.
The feature can be used with either P2P or conference calls. MultiWindow support is a prerequisite that requires a VDA update to or higher. For more information, see Multi-window meetings and chat. This feature is available only after future update roll-out from Microsoft Teams. When the update is rolled-out by Microsoft, you can check CTX and the Microsoft Public roadmap for the documentation update and the announcement. Starting with Version The contents shared using Microsoft Teams are limited to the contents of the Desktop Viewer window.
Areas outside the Desktop Viewer window client local desktop, apps are blacked out. The HdxRtcEngine. Possible values are p, p, p, p, and p. The performance estimation process also called webrtcapi.
EndpointPerformance runs when HdxTeams. The macroblock code determines the best resolution that can be achieved with the particular endpoint. The Codec negotiation includes the highest possible resolution. The Codec negotiation can be between the peers, or between the peer and the conference server. There are four performance categories for endpoints that have its own maximum available resolution:. For information about configuring the endpoint encoder, see Encoder performance estimator.
Echo cancellation in HdxRtcEngine. Starting from Citrix Workspace app When the update is rolled-out by Microsoft, you can check CTX for the documentation update and the announcement. You can pop out the conversations or meetings in various ways. However, you can upgrade to the VDA or Citrix Workspace app version that supports multiple windows or higher , before nine months after the feature is GA.
Give control : You can use the Give control button to give control access of your shared screen to other users participating in the meeting. The other participant can make selections and modify the shared screen through keyboard, mouse, and clipboard input.
Take control : During screen sharing sessions, any participants can request control access through the Request control button. The person sharing the screen can then approve or deny the request.
The Request control option is not available during the peer-to-peer call between an optimized user and a user on the native Microsoft Teams desktop client that is running on the endpoint. As a workaround, users can join a meeting to get the Request control option. The notification is sent based on the current location of the Citrix Workspace app that runs on the endpoint, instead of the Microsoft Teams client on the VDA. Starting with Citrix Workspace app Support for WebRTC 1.
Screen sharing enhancement : You can share individual applications, windows, or full screen using the screen sharing feature in Microsoft Teams. Citrix Virtual Delivery Agent is a prerequisite for this feature. With this feature, you can share an application window running in the virtual desktop.
Full monitor or desktop sharing is disabled when App Protection is enabled for the delivery group. Citrix Workspace app You can disable the audio device module 2 ADM2 so that the legacy audio device module ADM is used for quad-channel microphones. Disabling ADM2 helps in resolving issues related to microphones in a call. DirectShow is now the default renderer.
The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation. The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions.
Citrix Workspace app for Windows. Current Release Current Release View PDF. This content has been machine translated dynamically. Give feedback here.
Thank you for the feedback. Translation failed! Configure January 6, Contributed by: S C. The official version of this content is in English.
Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated.
Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Was this helpful. Send us your feedback. Instructions for Contributors. January 6, Contributed by: S C. Citrix Preview Documentation. This Preview product documentation is Citrix Confidential. If you do not agree, select Do Not Agree to exit. In this mode, you also configure auto-provisioned and mandatory app keyword settings as needed. If you want the user to choose the applications, they want in their Start menu but also want specific app shortcuts on the desktop.
Use auto provisioned and mandatory apps as needed. If you want to prevent Citrix Workspace app from putting application shortcuts in the Start menu automatically. I did an uninstall of Citrix Receiver then rebooted my laptop before running the cleanup utility. I also rebooted my laptop after running the cleanup utility and before trying to install again Receiver 4. I had this issue on Windows XP. Since 4. Not that's a bad thing, but it could have gotten a little more attention as far as I'm concerned.
It would be worthwhile searching the entire system drive for all instances of msvcp I have installed a vanilla 8. The login and launch were successful with no error messages.
I tried it on fully patched machine, same result. What is the version of msvcp You will be able to leave a comment after signing in. Welcome to the Citrix Discussions. Our site does not support outdated browser or earlier versions.
To use our site, please take one of the following actions:. Jump to content. Upvote if you also have this question or find it interesting. Learn more. Use CtxCredApi CPU utilization of all wfica processes on a server can increase by around 10 percent when a single user uses audio in the user session.
The receiver might not be able to properly read a certificate's organization name if the name contains special characters - specifically characters outside the first of the ASCII character set. When using the "wfica Disabling Flash intelligent fallback in a session can cause Internet Explorer to become unresponsive. The font appears as blank spaces or random characters when printing documents with the Citrix Printer Driver cpviewer.
If the "File redirection bandwidth limit" and "Overall session bandwidth limit" policies are set, the session might exit unexpectedly. In order to address the issue, you must install both a server and a receiver update that contains Fix LA, and then set the following registry key on the server:. If the network connection to a VDA is disconnected and then reconnected, clicking with the mouse fails. When an endpoint connected to a VDA resumes from the sleep state, the mouse and the keyboard no longer work in the VDA session.
Playing a video in a media player in a pass-through session can cause the session to exit unexpectedly. Full-screen seamless applications do not move smoothly, can be jittery and show the desktop background on the borders when moved around. When looping a multimedia file in an RDS desktop session, the audio and video streams stop after the file is looping for an hour or longer. Session pre-launch works only the first time Receiver for Windows is launched, not once it has been configured.
After a few hours of usage, the wfica When upgrading to a newer version of Receiver for Windows without being connected to the Internet, the previous version is not completely uninstalled and the installation of the newer version fails.
This fix addresses an issue where duplex printing fails when the Universal Printer driver is configured and has to be done manually instead. If the StoreFront is configured with an unauthenticated store, Account Discovery might fail when using Receiver for Windows. This feature enhancement supports auto creation of shortcuts for preferred applications by using a prefer template directory. For these applications, in addition to the existing prefer rules, the Self Service Plug-in searches for the shortcuts in the prefer template directory.
If it matches the prefer rules, it copies shortcut to the user's start menu. If the application is subsequently unsubscribed or removed from the store, the shortcut that was copied from the preferred directory is deleted. When using Citrix Receiver within a virtual desktop session, attempts to launch XenApp published applications fail and the following error message appears:.
Please contact your administrator. With Receiver for Windows With the "Group similar taskbar buttons" option selected on Taskbar and Start Menu Properties on a Windows XP system, launching applications might be slow. After upgrading from Version If the user device does not have a connected webcam, attempts to start a published instance of Microsoft Lync might result in the application connecting and disconnecting several times before establishing a final connection and starting the application.
This can occur if you install an application that installs a webcam when no other webcams are installed, such as the Motorola Bluetooth package. When starting a published application or a desktop, Kerberos authentication might not work when using pass-through authentication on an IPv4 network.
This release fixes the issue for IPv4 networks only. It improves the user experience for Lync users. With the Desktop Viewer disabled, a full-screen client session does not adjust the screen resolution of the Virtual Desktop Agent in response to a change in screen resolution on the endpoint. When connectivity to a XenDesktop session is lost for an amount of time that exceeds the Session Reliability timeout, DesktopViewer remains onscreen indefinitely.
The session itself disappears, as expected, from the Connection Center after the Session Reliability timeout. The wfica If the Multi-Stream policy is enabled, applications can become unresponsive when accessing the COM port. In double-hop scenarios, launching Microsoft Outlook or Communicator can cause Receiver for Windows to exit unexpectedly. When connecting or reconnecting to a session hosted on XenApp for Unix, no screen updates occur for 90 seconds.
A change introduced in Version However, for sessions connecting to slower servers, this behavior is not always desirable. This enhancement introduces support for the following registry key that allows you to configure the duration of the delay:.
When you move a Whiteboard presentation window to another user, the other user's video does not display in your conversation window. On some client devices, video is intermittently unavailable in video calls in full-screen VDA mode. In Version 3. Installing, Uninstalling, Upgrading. Attempts by non-administrative users to upgrade the Receiver for Windows might result in the partial installation of the receiver if the receiver was installed by an administrator.
With this fix, a non-administrative user attempting to upgrade a receiver installed by an administrator receives an error message and the installation process is terminated.
When using version 3. As a result, pressing the "E" key subsequently can invoke Windows Explorer. When clicking the Desktop Viewer toolbar with the Windows key pressed in full-screen mode, the key might remain in a down state. As a result, pressing the "E" key subsequently invokes Windows Explorer. This fix introduces a new parameter that allows you to force the synchronization of the keyboard LED state between the client and the server.
With Local App Access enabled, clicking the Desktop Viewer causes the client local taskbar to appear needlessly. The issue occurs because the ssonsvr. When sending multiple Adobe Acrobat print jobs to a session printer, random pages or entire print jobs can be lost. When a client device is in the sleep or hibernation state for an extended period of time with an active XenDesktop session running, upon resuming, the session might fail to reconnect as expected and become stuck in a reconnection phase requiring the session window to be manually closed.
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